Save time & money - Prebook parking
Prime locations across the UK
Parking made easy
From our easy-to-use booking system to the latest tech, we make parking smooth, simple and safe.
Safe & Secure
The latest ANPR technology can be found in all branches and enables a smooth entry and exit process for customers.
Our on-site teams and 24/7 helpdesk are on hand to ensure our car parks remain clean, well-lit and a safe environment for visitors.
Rewarding Regular Parkers
CitiPark Season tickets are suitable for regular commuters and are available at all locations across the UK.
Available as single tickets or for multiple vehicles, they make the perfect partner for any business with parking requirements.
EV Charging
EV Charging is available across the majority of our portfolio through our subsidiary, CitiCharge.
With both universal and Tesla Destination charging bays available, we are proud to deliver our ongoing commitment to Going Green.
Prime locations
With over 20 branches in prime locations across the UK, there's a space for you at CitiPark!
From concert goers to shopping enthusiasts, regular commuters to day trippers... we have you covered!
Frequently Asked Questions
Whilst our 24/7 helpdesk are happy to assist, we have highlighted some of the most regular asked questions to make your parking experience even smoother
You can pre-book your parking at any of our car parks online at book.citipark.co.uk or via the CitiPark app, simply select the 'Pre-book' tab and follow the instructions.
You can cancel your pre-booking up to 15 minutes before your parking session is due to start. Simply visit the ‘Active Tickets’ section in your online account or via the CitiPark app and follow the instructions. Refunds are issued back to the original payment method within 10 working days.
There are no specific spaces for pre-book customers - simply enter the car park and choose your own available space.
If the entry barriers do not automatically lift for you, please scan the QR code provided in your confirmation email or active pre-booking ticket (online or via the CitiPark app) at the entry barrier. If you're still having trouble, you can press the help button and speak to a member of our team.
As you approach the barriers at the car park, the ANPR (Automatic Number Plate Recognition) cameras will read your number plate, match it with your pre-booking and allow you to enter the car park.
You can change the Registration Plate on your pre-booking up to 15 minutes before your parking session is due to start online or via the CitiPark app. Alternatively, you can scan the QR code provided on your email confirmation and active pre-booking ticket (online or via the CitiPark app) at the car park entry barrier.
Your parking, on the move
Easily manage your parking with our mobile app.
